Customer Reviews & Stories for Bonded Transmission in Framingham, MA

"I found your facilities to be clean, accommodating and informative with regards to additional products and services that may further extend the life of my vehicle. As a driver who prefers to maintain and keep my vehicles for an extended period of time, I look forward to remaining a customer in the future."

Sincerely,
Mark L.

"Bonded transmission could not have been more helpful to me. Jason went out of his way to help me when I was stuck in a bad situation, and expected nothing in return. I could not recommend this business more."

- J.J.

"Dear Team, I wanted to send you a thank you note in appreciation for all the kind assistance you showed my 20 year old daughter when she was having major car trouble recently. We both weren’t sure quite what to do with her ’93 Honda Accord - if it would be worth the money to sink into it yet again for more extensive repairs or just call it quits. You gave us ample time and suggestions to figure things with no pressure which allowed her to concentrate on her college studies and make a final decision on her car while she searched for other means of transportation, which was so important with her being away at school in Framingham. Your patience, generosity, and kindness towards her cannot be adequately thanked in a note but hopefully sending this to you and the BBB will spread the word of the helpful nature and understanding you delivered to this customer. Though we decided not to pursue further repairs, therefore Bonded Transmission not making a dime off of us, we can attest to your honesty in delivering quality advice to your customers. On behalf of my daughter and myself, we are both sincerely and deeply grateful for your understanding and uncommon, exceptional customer service. Cordially, I.M"

- I.M.

"I went to Bonded Transmission for a second opinion on what could have been a very costly transmission replacement recommended by a dealership. They walked me through the evaluation process, explaining all the steps he would use in evaluating the car. I feel that a more thorough diagnoses was done on the car by Bonded. The result was a far less significant replacement of a sensor, not the entire transmission. The work was done quickly and at a fair price. Bonded Transmissions went the extra mile and allowed us to pick the vehicle up after hours so that we would not be inconvenienced. I am hoping to make Bonded my service provider for all three of my cars."

- C.

"I'm writing to express my gratitude to Jason smith for his professionalism while my car was being serviced at Bonded Transmission. He added a personal touch to fixing my car and took great pride and care to ensure that my family would be well protected and safe while riding in it after all the problems were fixed In addition to the great work he did, I need to also mention that the turnaround time was extremely efficient. He was somehow able to give me my car back the very next day. Personally, this was extremely important to me because it is the only car that I own that allows my wife and I to transport all 4 of our kids at the same time. The proof is in the pudding as my car is driving the best that it has been since purchased it back in 1999. Jason went way above and beyond the call of duty and it's because of this great service that I plan to continue to use Bonded Transmission for all of my car servicing needs in the future."

- R.J.

"Thank you for repairing my 1994 Chevy Suburban on such short notice Thursday morning on August 25th. I was referred to you by Greg Spittler's Automotive of Colliston. I had a ferry reservation that day and was anxious to get home to Long Island, NY to prepare for Hurricane Irene. You took me in right away and by 1:30 p.m. had repaired a broken snap ring assembly in the transfer case and the vehicle was ready for pick up! Thanks to your rapid service I was able to make the 6 p.m. ferry out of New London, CT and home by 9:30 p.m. We were lucky and lost only one tree with no power outages. Your service was extraordinary and greatly appreciated. You are to be highly commended and we thank you."

- W.P.

"Thank you Jason!
Because of your phone call I was able to follow up with Nissan. They ended up sending me a check for most of the repairs. They didn't cover the entire repair, but I was pleased with their refund.
Once again, thank you!
You are a true professional! Please accept this gift as a token of our appreciation for your incredible customer service."

- C. & E. H.