Meet the Team at
Bonded Transmission & Auto Repair

Meet the Team at Bonded Transmission & Auto Repair

Melvin Hines founded Bonded Transmission & Auto Repair in Framingham, MA in 1961. He passed it on to his sons, Mike and Steven, and it has been in the family ever since. Our entire business revolves around keeping your vehicles moving and your family happy.

  • Our certified technicians have over 100 years combined experience.
  • Each technician receives an average of 100 hours of advanced training to enhance their diagnostic skills and repair capabilities.
  • Each technician trains on the latest technology based equipment.

But most importantly, our technicians have families too. They know how disruptive it is to your family when your car or truck breaks down. They work hard to keep you happy…and on the go!

Why Should You Choose Bonded Transmission & Auto Repair?

  • 1. We are the "Straight Answer People".
  • 2. We are dedicated to the highest quality repairs and customer satisfaction.
  • 3. We employ only the best.
  • 4. We use only the best quality parts.
  • 5. We have been operating for over 50 years.
  • 6. Recognitions and letters we have received from our satisfied customers speak for themselves.
  • 7. Bonded Instant Transmissions are remanufactured to original equipment quality and get you back on the road faster.
  • 8. Our 3-Year/Unlimited Miles Warranty is second to none.

Bonded Transmission & Auto Repair is a AAA Approved Auto Repair Facility

Bonded Transmission & Auto Repair is recognized as a AAA certified auto repair facility. We are the first transmission shop in New England to earn this distinction… and earn it we did! Bonded Transmission & Auto Repair has met all the requirements and passed a stringent examination of our shop and business practices, including:

  • Community Reputation
  • Facility Appearance
  • Customer Service
  • Staff Qualifications & Training
  • Tools & Equipment
  • Scope of Service & Repairs
  • Warranty Coverage

Our Crew

Mike Hines, Owner
Mike Hines

Mike has many years of experience in the technical and management side of the automotive business and he is passionate about changing the public's negative perspective of the industry. Mike's mission is to create long lasting customers based on honesty and integrity and genuinely wants to help each customer become an informed consumer to allow them to make educated decisions regarding their automobile. He is a second generation owner and has been involved in the automotive industry since being able to push a broom or clean the shop. After attending college, the decision was made to join the family business and has been here full time since 1981. The business was bought from his father, Melvin Hines in 1988 and was in business with his brother Steven, until Steven's retirement in 2012. Mike is married to Linda since 1988 and has a son and daughter. He enjoys ice hockey, racing go karts and Legend cars throughout the country, reading, traveling and spending time with family.

Bob Chandler, Service Manager
Bob Chandler
Service Manager

Bob has had a career in the industry since the early 1980’s after pursuing an automotive track through school, working as a technician and then managed some of the most successful Ford dealerships in Massachusetts. He started at Bonded in 2012 and enjoys working in a family business environment where he can utilize his exceptional customer satisfaction skills.

Bob has been married to Joanne since 1985 and has a son Bobby. Bob enjoys baseball and is a staunch Red Sox follower, collects coins and enjoys spending time with his adored cats.

Give Bob a call, he will go the extra mile for you.

Dave Matthews, Service Advisor
Dave Matthews
Service Advisor

Dave has always had an interest in cars, especially classic muscle cars. He was employed in the sales side of the industry for 11 years and has been with us since 2011.

Dave is in a relationship with Julie and has 2 children, Laurel and Scott and is a doting grandfather of 2 precious grandchildren. On the warm days, Dave enjoys commuting on his Harley.

Give Dave a call. He genuinely cares about each and every customer and is very detail oriented.

Jim-Horrigan, Shop Foreman & Lead Transmission Rebuilder
Jim Horrigan
Shop Foreman & Lead Transmission Rebuilder

Jim always had an attraction to things mechanical and was hired by Bonded Transmission’s founder, Melvin Hines while still in high school. Jim has been with Bonded since 1976 and is considered part of the family here. Jim is our transmission specialist and is always ready to share his expertise on complicated repairs.

Jim and his wife, Jean, have been married since 1990 and have 2 daughters. Jamie is well on her way to becoming a medical doctor and Michelle is pursuing her education at the college level. Jim enjoys spending time with family, snowmobiling and during the summer can always be found out on any local lake putting on an impressive show water skiing or even barefoot water skiing.

Jason Cantrill, L1 Certified General Repair Technician
Jason Cantrill

Jason entered the industry out of high school and graduated from Ohio Technical Institute. In 2011 Jason joined our team here at Bonded. Jason has achieved ASE Master Technician level and consistently attends technical training to stay on top of the most current changes in the industry. He is the guy everyone turns to with any kind of electrical issues and is our Volkswagen and European specialist.

Jason has been married to Anne since 2003 and has 3 children. He enjoys camping anywhere in New England but especially enjoys Cape Cod and spending time with his family and he always enjoys a good poker game.

Francis Taft, Transmission Installer/General Repair Technician
Francis Taft

Francis attended Worcester Vocational Technical School and has been involved in the automotive industry since 1989 and the transmission business since 2002. His interest in things mechanical started at an earlier age with an inquisitiveness towards what makes small engines operate.

When not working, Fran enjoys snowmobiling, camping and motorcycling and you may see him wandering through a swap meet or flea market as well. Fran is a pleasure to have as part of the team and is willing to do whatever it takes to get the job done.

Fran lives in Dudley, MA with his family.

Francis Taft, Transmission Installer/General Repair Technician
Matt Travers

Matt has been an important part to the Bonded team since Mike's brother, Steve, retired. Matt came to us after a 10 year career at UPS where he was the night shift manager and has taken responsibility of the facility, equipment and systems as well as training to become a General Service Technician.

Matt is a devoted father to Daniel who was born in 2016. When not working, Matt enjoys the outdoors, be it hiking, camping, snowmobiling or motorcycling with his father in law, Fran Taft who is also a Bonded team member.

Maureen Clancy, Outside Sales & Business Development
Maureen Clancy
Outside Sales & Business Development

Maureen lives in Franklin with her son, Michael, whom she adores.

Maureen is a recent graduate from Mass Bay Community College with 10 plus years of experience in the hospitality and customer service industry.

Maureen is an energetic and friendly team member who is an asset to our customers as well as the Company.

Outside of work, Maureen enjoys reading and cooking. She is a Boston Bruins fan but she is her son's biggest fan at various youth sport's games.

Maureen Clancy, Outside Sales & Business Development
Linda Hines
Controller (and the one who keeps Mike in check!)

Linda is married to Mike and a Bentley University graduate and started her career in the public accounting industry. She has also worked 20 years in an automobile dealership until devoting all her time here at Bonded in 2012.

Linda enjoys hiking, biking and skiing but most importantly she enjoys spending time with her family.

Maureen Clancy, Outside Sales & Business Development
Kyle Genesse
Shop Operations Director and Lead Rebuilder

Kyle's automotive interests were sparked by his desire to get his grandfather's 1957 Oldsmobile 98 running after it had been sitting in the garage for 30 years. Once running, it was determined to have a transmission problem that needed repair which was his introduction to the industry that he has become so passionate about.

Kyle has been in the industry since the week after his high school graduation. He started working on Vintage automobiles doing transmission removal and installation and graduated from that to becoming one of the premier transmission rebuilders in the area. Specializing in late model 6 to 10 speed transmissions with his favorites being the General Motors family, Kyle is also qualified to be a Technical Authority in the General Motors Brand for a 1000 plus member transmission forum. Kyle is recently married to his lovely wife Crystal and resides in Blackstone. When he is not elbows deep in a transmission or behind a computer programming one, he enjoys working on his 1957 Oldsmobile, riding dirt bikes, cooking elaborate meals and playing the organ. Kyle is a great addition to our team and with his positive attitude and perseverance, we are excited to see where we go as we begin our 6th decade in business.